Cancellation policy for services


A. Cancellation policy (services)
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded.
In order to exercise your right of withdrawal, you must inform us (Daniela Schwarz, Herzschwingen, Gutenbergstr. 18, 30853 Langenhagen, Germany, Tel .: 01707647120, email: hallo@herzschwingen.com) by means of a clear statement (e.g. one with the Letter sent by post or e-mail) about your decision to cancel this contract.


You can electronically fill in and send the sample cancellation form, which is not mandatory, or another clear statement on our website [insert Internet address]. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email).
To meet the cancellation deadline, it is sufficient for you to send your communication regarding your right of cancellation before the cancellation period expires.


Consequences of cancellation
If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
If you have requested that the services should start during the cancellation period, you have to pay us a reasonable amount, which is the proportion of the services already rendered in the service up to the point in time when you inform us of the exercise of the right of cancellation with regard to this contract Compares to the total scope of the services provided in the contract.

 

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal expires prematurely if we have completed the service and we have only started to perform the service after you have given your express consent and at the same time have confirmed your knowledge that you will lose your right of withdrawal if we fully fulfill the contract.

 

B. Withdrawal form
If you want to cancel the contract, please fill out this form and send it back.

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